What our customers are saying about us

Andrew

I want to thank you for your services. The tiles we purchased look amazing. We love it! Hope to work with you again soon.

J & L

Date: Sept 2015
Project: Bathroom renovation

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Hi Michael


My master bathroom is finally finished, new toilets and powder room faucet installed. So now that the project is complete, I wanted to thank you.
I went to a few bathroom stores and you were by far the ABSOLUTE best person I dealt with.
Not only was your knowledge of the products great, but you were helpful with design decisions, an exchange, and great overall from a customer service perspective.
In your industry, I think you are head and shoulders above most. I just wanted to says thanks.
Sincerely, 

Jason M.

Date: Jun 19, 2015
Project: Bathroom

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Hi Vanessa,


I just got back into Oakville, and before I dive into work and forget to email you; I wanted to take a moment to tell you the impression you all left on me today.
While I am no stranger to good industry-related customer service (or bad for that matter), there was something so authentic about you and the team that really stuck with me. So thank you, Joseph, and your coworker who happened to be in the parking lot when I pulled in, and went out of her way to help me too. You made the 40 minute haul completely worthwhile and I look forward to definitely working with you on future projects.
Regarding this project in particular, I would actually like you to keep me in the loop on everything (especially pricing). If you also could please give me some sort of idea as to how you different price brackets typically work (retail, designer and contractor), I would appreciate it. I would like to be kept in the know with this project for my client's benefit, and it will allow me to see how your pricing etc. is structured for future reference. I also want to ensure my client is being treated honestly and fairly.
Sorry to ramble and look forward to working together in the future!
Much Thanks,

K N

Location: Oakville

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Gino & Sakshi 

I just used Canaroma to renovate two bathrooms - my kids' bathroom and the master bathroom. I bought everything including the vanities, tub, tiles, faucets and medicine cabinets at Canaroma and it was an exceptional experience. I worked with Gino to choose the products for both bathrooms and he was very patient with all the time it took for me to make my decisions, and offered lots of options. He worked within my budget and provided the assistance of an in-house designer to help with specific design questions. Sakshi in the order/delivery department made sure everything was delivered on time and was very responsive. All of the products were high quality and arrived in good condition. When I needed some replacement parts - including a mirror that was smaller than the size I had ordered - Gino was very helpful and responsive and got me the parts and ordered the right mirror quickly. A great place to partner with for bathroom renovations. Using Canaroma, I was able to take on two large renos with only a contractor and no designer.

Chaya C.

Date: Nov 22, 2014
Location: Thornhill
Project: Two bathroom renovations

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Amanda

We were attracted to Canaroma at the Home Show. They were featuring a shower door at a very reasonable price which suited our project perfectly. Subsequently we visited the showroom and Amanda assisted us with tile and fixtures. She understood the scope of our project and respected our budget. We had no problem with warehousing/pick-up of materials. And we couldn't be more pleased with the result.

David P.

Date: Nov 18,2014
Location: Toronto
Project: Shower renovation

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Hi Shannon, 

Thank you again for being so great about helping it get replaced for free.  That really is awesome service.  I am doing another bathroom and I will most definitely be coming to your store.  Such great service is hard to find these days.
I'm quite impressed.  
Happy also to comment on a social media site if you can direct me.
Thanks again,

K

Date: Nov, 2013